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Bluetooth

FAQs


How do I connect my Ondigo Tech headset to my phone?

  1. Make sure the Bluetooth device is both charged and in sync or pairing mode
  2. Make sure Bluetooth functionality on your phone is turned "on"
  3. Search for the Bluetooth device. If prompted to enter a pairing code, type in 0000
  4. Stay within 32 feet of the paired device

My Ondigo Tech headset was working great, but now it's not connecting to my phone.
How can I fix this?

  1. Check your Ondigo Tech headset is charged
  2. Check your phone to ensure the Ondigo Tech headset is paired and connected (you can see it in the list of audio devices connected to Bluetooth)
  3. Not all phones automatically connect to the Bluetooth device, you may have to select the Ondigo Tech Bluetooth device on your mobile phone and press connect
  4. If the problem continues, try resetting your Ondigo Tech Bluetooth device and phone connection

I sometimes hear static or crackling noises on my Ondigo Tech Bluetooth device, how can I fix this?

  1. Move your phone closer to the Bluetooth device
  2. Move the mobile phone and Bluetooth device away from other electronic devices
  3. Make sure the battery on your Bluetooth device is fully charged

If I use my Ondigo Tech Bluetooth near a wi-fi device, will that affect the sound quality?

Your Bluetooth is on a different frequency than wi-fi devices so you should not experience any issues with your sound quality. However, we suggest not placing your Bluetooth device right next to your wi-fi device.

Will using my Ondigo Bluetooth device cause radio interference?

No. Bluetooth devices switch frequencies at such a fast pace while transmitting small packets of information to prevent radio interference.

If my Ondigo Bluetooth device doesn't charge what should I do?

  1. Make sure the power outlet you are using is working and that the cord is fitting correctly into the wall, PC or vehicle outlet.
  2. Try unplugging the Ondigo Bluetooth device and see if it turns on. If so, use the Ondigo Bluetooth device until the battery is completely exhausted. The next time you charge it, check that it is charging properly.
View the site in carrier colors
The Ondigo Tech Bluetooths are branded to match your carrier colored stores. We understand what it's like working with planograms, so we've packaged our products in colors to fit your store. These products are geared to offer as both a bundled deal with the purchase of a new handset or as a premium stand-alone headset. Custom packaging is available in short runs and can be co-branded.